Supplier Relationship Manager

Dermal - Kempston - Full Time

An opportunity has arisen for a highly motivated individual to join the Supply Chain Development Team to oversee activities related to Diomed supplier management; optimising performance, cost and quality, and establishing shared KPIs and mutual goals. The role will be based at our Warehousing & Distribution Centre at Kempston.


Key responsibilities:

  • Key contact for in house and third-party manufacturers, driving change projects to deliver improvements to service, quality, and efficiency.
  • Collaborate with the wider Purchasing and Supply team to optimise cost, relationship, and performance value across the entire supplier base, whilst providing support to analyse and reduce risk.
  • Develop and own supplier KPIs, evaluating quality, OTIF, pricing and customer service.
  • Work with purchasing managers to analyse the current supplier base and identify opportunities for service improvement, savings, and rationalisation.
  • Improve internal working practises to drive efficiency and effectiveness.
  • Implement and manage supplier risk management processes including contingency plans and alternative supplier options.
  • Plan and develop a rolling portfolio of supplier improvement projects.
  • Engage with stakeholders, internal and external to ensure projects are delivered to plan, time, and benefit.
  • Monitor improvements after execution and report on efficacy and results.
  • Work towards reducing the environmental impact of the business in partnership with suppliers with regard to the circular economy.


You should ideally have the following attributes:

  • Previous experience of working with suppliers to achieve positive results.
  • Proven experience of delivering/developing sustainable and measurable improvement in efficiency.
  • Exceptional attention to detail to ensure all necessary points have been considered, addressed, and recorded.
  • Collaborative skills to work closely with senior managers and cross functional teams.
  • Personable and adaptable, including ability to influence, motivate and empathise with a wide variety of people.
  • Passionate and enthusiastic, with the ability to make a major impact.
  • Flexible and able to use own initiative.
  • Experience using ERP systems.
  • Use of MS Project or similar tool to deliver projects on time and in budget, bringing all stakeholders along the journey.
  • Good written and verbal communications.